completely honest…Betterhelp Owner… review of much better assistance i’ve been using the service for a little over a year now and i believe i have actually used it long enough to understand what are the cons and pros so i’m going to walk you through all of those and then provide you my last ideas on whether i would suggest much better aid and whether or not i believe it’s the best service for you for those of you that do not understand betterhelp is an online counseling platform that connects people who are looking for therapy or treatment with mental health specialists it’s a pretty easy process to begin so initially you complete an online questionnaire it asks you some questions that will better assist match you with a counselor or a therapist so after you submit what i would call a quite lengthy survey they ask you to develop an account and then you established your payment preferences i’ll discuss this a bit more later but there are scholarships that can decrease the cost and then you can also alter your choice on how often
you wish to pay so if you pay weekly that’s the most pricey but you can also pay ahead of time and that will make the expense less expensive for you general and then based upon your answers to your concerns in the previously mentioned questionnaire they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video however that’s not always the case and i believe that much better aid uses both types of mental health professionals so simply keep that in mind once they match you with your therapist you’re able to speak to them and you can establish a time to have your very first official conference so it can either be through a video call through a routine telephone call or through a chat or instant message i always do video calls but it is good to understand that all four alternatives 3 truly to me but they state it’s 4 are readily available and i know that’s absolutely helpful for some people who are perhaps a bit more anxious about therapy or not thinking about doing a video call since it makes them unpleasant when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your therapist to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference during your first session you’re probably going to have simply a be familiar with you kind of session to figure out why are you thinking about treatment what things do you wish to address what are your preferences as someone participating in treatment what are your counselors choices and what’s their design of treatment all of those things will probably get hashed out in the very first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you wish to address and after that as time goes on you’ll have sessions however you paid for it or nevertheless you set it up with your therapist so with my counselor in particular i believe this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have paid for all of my sessions in advance to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think one of the greatest pros of much better help is that it is an online therapy service and that makes it extremely convenient and extremely accessible for most people as long as you have an internet connection you can select a variety of different ways to meet your counselor so you can do text video calls or call they send you tips about your consultation so it’s pretty tough to forget when you have a time established they send you both e-mail reminders and text suggestions and they send them to you a few days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely reliable and another cool feature of them having a digital platform is that they use digital group sessions and webinar kind of sessions that are offered to anyone who uses betterhelp completely totally free it’s at no additional expense to what you currently pay for your weekly sessions with your therapist now that being said in my opinion the platform and the app is not great in fact it sort of draws particularly considering that better aid in and of itself is a tool the item that they’re selling is this video platform that therapists can use to connect you to their network i indicate i guess they’re selling the network however i think truly what they’re offering is the tool and it’s not an excellent one it’s pretty clunky there are no alternatives for screen sharing Betterhelp Owner
or messaging or chatting during a session photos are shared very oddly they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and then the individual can’t see a preview of the photo they have to click into the file to see it it’s simply very out-of-date small things like when you press enter in the chat window your messages don’t send it really creates a line break so